Package protection

Package protection that pays your store.

Offer protection at checkout under your own name. OrderCtrl takes no cut, so every dollar customers pay for it stays with you.

Get started See what’s included

Your fee, your way

Set a price that fits your carts.

Charge a flat fee, a percentage, a percentage with a minimum, or tiers by cart value. Change it any time and it updates at checkout.

  • Four ways to price it
  • Name it whatever you like
  • Opted in by default, or not

At checkout

A clear choice right before they pay.

The protection option appears at checkout or in the cart, with your title, description and tooltip. It works through the OrderCtrl plugin for WordPress.

  • Shown before payment or in the cart
  • Your wording and design
  • Protected badge on orders in OrderCtrl
Package protection settings: fee name, fee type percentage with minimum, 1.89% with a $1.37 minimum, checkout position.

Faster claims

Protected orders get the VIP treatment.

Use “order is protected” in your claim rules to auto-approve protected orders or offer them more options. You set the coverage, so you stay in control of the cost.

  • Auto-approve protected claims
  • Different offers for protected orders
  • Fees and attach rate in analytics

Everything in package protection

No revenue share, on every plan.

Your brand

Your name, title, description and tooltip at checkout.

Flexible pricing

Fixed, percentage, percentage with minimum or tiered.

Checkout or cart

Pick where the option appears.

Default opt-in

Pre-select protection if you want to.

Claim rules

Treat protected orders differently in every policy.

Revenue tracking

Protection fees and attach rate in analytics.

Protection questions

Does OrderCtrl take a share of the fee?

No. The fee is added to the order in your store, so it’s paid to you like any other line on the order.

Who pays when a protected package is lost?

You do, using the money customers paid for protection. Your claim rules decide what protected orders get, like a replacement or a refund.

Is this insurance?

No. It’s a protection program you run: you set the fee and decide what you cover. If you want to call it insurance, check what that means where you sell.

What do I need to install?

The OrderCtrl plugin for WordPress, which adds the option to your checkout and keeps your settings in sync.