OrderCtrl vs TrackMage
TrackMage covers tracking pages and notifications. OrderCtrl adds what happens when a box goes wrong: issue detection, claims, returns and protection on the same order.
Both can be the right call. Here’s how to tell which fits your store.
Choose OrderCtrl if you want
PricingFree for 100 shipments a month, from $40 for 500. Every feature on every plan.
Choose TrackMage if
PricingFree to 100 orders a month. TrackMage’s WordPress.org listing says stores with 100 or fewer orders a month can use it free. Its Shopify pricing page lists $8.99/month for 100 orders and $28.99/month for 500. Orders and shipments differ when orders ship in several boxes.
What TrackMage is: Shipment tracking pages, notifications and carrier analytics, with a WooCommerce plugin, priced by monthly order volume.
Side by side
Everything in the OrderCtrl column is on every plan, including Free.
| What you need | OrderCtrl | TrackMage |
|---|---|---|
| WooCommerce connection | Built for WooCommerce. Connects in one approval and syncs both ways. | WordPress.org plugin. |
| Pricing | Published. Free for 100 shipments a month, then from $40 for 500. Priced by the shipment. | Free to 100 orders a month. Paid plans by order volume. |
| Setup | Self-serve setup wizard, no demo needed. | Self-serve, with a 14-day free trial. |
| Tracking page and shipping emails | Branded portal on your domain, 50+ carriers, delay and loss alerts, and shipping emails. | Yes. |
| Returns and exchanges | Claims and returns by your rules: refund, store credit, replacement or exchange, with prepaid return labels. | Not listed |
| Package protection | Your own program. You set the price and keep 100% of the fee. | Not listed |
| Shipping labels | Buy, print and void labels on the order, on our account or your own Shippo or EasyPost. | Not listed |
| Subscription self-service | Skip, pause, swap and change frequency on WooCommerce Subscriptions, for customers and your team. | Not listed |
| Customer cancels and address changes | In your portal, with your time limits and approval rules. Addresses are checked with a suggested fix. | Not listed |
| Helpdesk | Order card and suggested replies in 8 helpdesks, including Gorgias, Zendesk and Richpanel. | Not listed |
TrackMage details come from its own pages and app listings, checked October 28, 2026 and linked below. “Not listed” means we didn’t find it there, so ask TrackMage to confirm.
One app instead of several
Every tool after checkout can work well on its own. The cost shows up between them.
A tracking page, then a different form when something goes wrong.
One branded portal to track every box and report a problem.
A tracking app shows the delay. The fix happens somewhere else.
The delay, the claim and the replacement on one order screen.
A plugin to add tracking, a service to track it, a tool for labels.
One app adds tracking, buys labels and tracks every box.
One order screen
Tracking, issue flags, claims and refunds live on the same order. Your team replaces, refunds or reships without opening another tool, and every change syncs to WooCommerce.
TrackMage covers tracking pages and notifications. OrderCtrl adds what happens when a box goes wrong: issue detection, claims, returns and protection on the same order.
TrackMage is a good fit if: tracking pages, notifications and analytics cover your needs; you price by orders rather than shipments; you already have returns and protection sorted.
Free for 100 shipments a month, then $40 for 500, $60 for 1,000 and $165 for 3,000. Every feature is on every plan. One credit tracks one shipment; an order shipped in two boxes uses two.
Yes. OrderCtrl connects to WooCommerce in one approval, imports recent orders and runs beside your store. Your catalog, checkout and customer accounts stay in WooCommerce. You can run both tools side by side while you move over.
Sources. TrackMage details come from its own pages and app listings, checked October 28, 2026: TrackMage on WordPress.org · TrackMage Shopify pricing · TrackMage pricing. Prices and plans change, so check with TrackMage before deciding.
How we compare. We compare OrderCtrl’s current product with what TrackMage publishes on its own pages. This is general information and our summary, not a complete review of either product. “Not listed” means we didn’t find a feature on those pages, not that TrackMage can’t do it.
Trademarks. TrackMage and its product names and logos are trademarks of their respective owners, used here only to identify the products compared. OrderCtrl isn’t affiliated with, sponsored by or endorsed by TrackMage. WooCommerce is a trademark of Automattic Inc. Shopify and other product names belong to their respective owners.
Corrections. If you represent TrackMage and something here is inaccurate or out of date, email legal@orderctrl.io with the page and the change. We review every request and update the page when a detail is wrong.