| WooCommerce connection | Built for WooCommerce. Connects in one approval and syncs both ways. | WooCommerce integration listed as live for checkout, tracking and returns. |
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| Pricing | Published. Free for 100 shipments a month, then from $40 for 500. Priced by the shipment. | Checkout+ free; Advanced by quote. |
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| Setup | Self-serve setup wizard, no demo needed. | Starts with a demo. |
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| Tracking page and shipping emails | Branded portal on your domain, 50+ carriers, delay and loss alerts, and shipping emails. | Yes, with proactive notifications. |
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| Returns and exchanges | Claims and returns by your rules: refund, store credit, replacement or exchange, with prepaid return labels. | Yes. Instant exchanges and bonus credit are on Advanced. |
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| Package protection | Your own program. You set the price and keep 100% of the fee. | Included in Checkout+. Who keeps the fee isn’t stated. |
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| Shipping labels | Buy, print and void labels on the order, on our account or your own Shippo or EasyPost. | Yes, including US and Canada return labels on Checkout+. |
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| Subscription self-service | Skip, pause, swap and change frequency on WooCommerce Subscriptions, for customers and your team. | Not listed |
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| Customer cancels and address changes | In your portal, with your time limits and approval rules. Addresses are checked with a suggested fix. | Not listed |
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| Helpdesk | Order card and suggested replies in 8 helpdesks, including Gorgias, Zendesk and Richpanel. | Gorgias. |
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