| Ownership | Open source. Your code, hosting and data. | Everything WooCommerce gives you, kept as is. | Hosted and managed for you. |
| Admin for post-purchase work | wp-admin, plus each extension’s screens. | A modern app for orders, shipments, labels, claims and subscriptions, synced with WooCommerce. | A fast, modern admin. |
| Customer sign-in | Password-based My Account. | Email code sign-in on your own portal domain. | One-time 6-digit codes with customer accounts. |
| Saved addresses | One billing and one shipping address; more needs a plugin. | An address book with multiple billing and shipping addresses. | Multiple saved addresses in customer accounts. |
| Tracking | Via extensions. | Add tracking or buy labels on the order, synced to WooCommerce. Every box on one timeline, 50+ carriers, proactive delay emails. | Order status page, plus apps for more. |
| Returns and claims | Via extensions. | Claims with photos, rules, exchanges, store credit and labels. | Self-serve returns and cancellations built in. |
| Subscriptions | WooCommerce Subscriptions ($279/yr). | Skip, pause, reschedule, swap and change frequency for WooCommerce Subscriptions. | Shopify Subscriptions app with skip and pause. |
| Automation | AutomateWoo ($159/yr) or others. | Post-purchase automations and issue detection included. | Shopify Flow, free on Basic and up. |
| Package protection | Via extensions. | Your own program; you keep 100% of the fee. | Shipping insurance listed on plans (requires Shopify Payments). |
| Cost to start | Free core, plus hosting and extensions. | Free for 100 tracked shipments a month. | From $39/mo monthly or $29/mo yearly; 2% fee for third-party payment providers on Basic. |